Terms of Service

Welcome to That Love Coach (“That Love Coach,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, digital products, and any related services (collectively, the “Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, please do not use our Services.

1) Who We Are

That Love Coach provides educational content and self-guided personal development resources, including digital downloads (PDFs) and printed products fulfilled through print-on-demand partners (such as Lulu). We may also offer webinars, courses, and other digital programs in the future.

2) Eligibility

You must be at least 18 years old (or the age of majority in your location) to make a purchase from our website.

3) Use of the Website

You agree to use the Services only for lawful purposes and in a way that does not violate the rights of others.

4) Prohibited Activities

You agree not to:

• Violate any applicable laws or regulations.
• Impersonate any person or entity or misrepresent your affiliation.
• Attempt to gain unauthorized access to the website, accounts, or systems.
• Upload viruses, malicious code, or attempt to disrupt the Services.
• Harass, threaten, or defame any person.
• Copy, reproduce, distribute, sell, share, upload, email, or otherwise provide access to any paid or restricted content (including PDFs, downloads, private links, or course materials) without written permission from That Love Coach.

Unauthorized sharing is strictly prohibited. If we discover sharing or redistribution, we may immediately revoke access to the purchased content without refund and may pursue additional remedies allowed by law.

5) Intellectual Property

All content and materials available through That Love Coach—including text, downloads, worksheets, graphics, logos, and branding—are owned by That Love Coach or licensed to us and are protected by intellectual property laws.

You may not reproduce, modify, distribute, or create derivative works from our content without written permission, except as allowed under a limited personal-use license in Section 6.

6) License for Digital Products (Personal Use Only)

When you purchase a digital product, you receive a non-transferable, non-exclusive license for personal use only.

You may:

• Download and print for your own personal use.

You may not:

• Share the file with others (including friends/family/clients), resell it, upload it anywhere, or use it for commercial purposes unless you have written permission.

7) Purchases, Payments, and Pricing

By placing an order, you agree that:

• You will provide accurate payment and purchase information.
• You authorize us to charge your payment method for the total amount, including applicable taxes and fees.
• Prices and availability may change at any time.

8) Refunds & Returns

Your purchase is subject to our Refund & Returns Policy.

Digital products (PDFs/downloads) are final sale and non-refundable.

Printed products are typically made-to-order via print-on-demand and are generally not returnable or exchangeable due to buyer preference or ordering the wrong item. If your printed order arrives damaged, defective, or misprinted, contact us and we will help you resolve it according to our Refund & Returns Policy.

9) Shipping & Delivery (Printed Products)

Estimated shipping times are provided when available, but delivery dates are not guaranteed. We are not responsible for delays caused by carriers, weather, customs, or other circumstances outside our control.

Please double-check your shipping address. If a package is undeliverable due to an incorrect or incomplete address provided at checkout, reshipment may require additional fees.

10) Educational Use + No Professional Advice

Our content is provided for educational and informational purposes only and is not medical, legal, or mental health treatment.

You are responsible for your decisions, actions, and results. If you need professional support, please seek a qualified provider.

11) Third-Party Services

We may use third-party providers (payment processors, email platforms such as ConvertKit, print-on-demand partners such as Lulu, etc.) to deliver parts of our Services. We are not responsible for third-party outages or service interruptions, but we will do our best to support you if an issue occurs.

Your use of third-party services may also be subject to their terms and policies.

12) Account Access (If Applicable)

Some areas of the website may require an account. You are responsible for maintaining the confidentiality of your login information and for all activity under your account.

We reserve the right to suspend or terminate access if we believe your account is being used unlawfully or in violation of these Terms.

13) Termination

We may suspend or terminate your access to the Services at our discretion, including if you:

• Violate these Terms
• Engage in unauthorized sharing/distribution
• Abuse or attempt to harm the platform, our business, or other users

14) Disclaimer of Warranties

To the fullest extent permitted by law, the Services and all content/products are provided “as is” and “as available.” We do not guarantee that the Services will be uninterrupted, error-free, or that any specific outcome will result from using our products.

15) Limitation of Liability

To the fullest extent permitted by law, That Love Coach will not be liable for any indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, goodwill, or other intangible losses resulting from your use of the Services or products.

In any event, our total liability for any claim will not exceed the amount you paid to That Love Coach for the product/service that gave rise to the claim.

16) Indemnification

You agree to indemnify and hold harmless That Love Coach from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms or misuse of the Services.

17) Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Services after changes are posted means you accept the revised Terms.

18) Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

19) Contact

Questions about these Terms? Email:help@thatlovecoach.com